Company
L'EQ Score indique l'activité et l'attractivité de l'entreprise sur la plateforme : complétude du profil, actualités, likes, follows, appartenance à un ou plusieurs labels ou communautés, nombre de membres de son réseau, etc.
We produce A.I. systems to improve customer contacts and decrease cost-to-serve.
Visé, Région wallonne, Belgium
Send a message
Anglais
Anglais
Lisaris (brand ROBOCALL) produces A.I. systems to improve customer contacts.
The main focus is the decrease of the cost-to-serve by :
-reducing transfer calls : the A.I. driven IVR replaces the traditional menu and routes the customer based on his question. This smart IVR can also deflect simple calls to standard answers.
-introducing cross-channel interactions : one interaction can combine multiple media to leverage self-service and push customers to cheaper media...
Lisaris (brand ROBOCALL) produces A.I. systems to improve customer contacts.
The main focus is the decrease of the cost-to-serve by :
-reducing transfer calls : the A.I. driven IVR replaces the traditional menu and routes the customer based on his question. This smart IVR can also deflect simple calls to standard answers.
-introducing cross-channel interactions : one interaction can combine multiple media to leverage self-service and push customers to cheaper media (chatbot, facebook messenger, SMS, Whatsapp, webform, ...).
Other applications are possible like automated outbound surveys, in/out crisis management, identity verification, ...
More info on www.robocall.be
1
Like
Start in 22-11-2017
22-11-2017
Legal entity Lisaris is born, active in consulting in applied A.I. (chatbots, ...)
01-01-2019
Lisaris stops consulting activities to focus on a product of its own.
01-02-2020
The platform ROBOCALL is operational for in-, outbound calls, SMS, email, web, WhatsApp, Facebook
to be continued ...